Cookies Policy for NVCasino
At NVCasino (the "Website"), operated by NV Entertainment Group Limited (the "Company," "we," "us," or "our"), we use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. This Cookies Policy explains what cookies are, how we use them, and how you can manage your preferences. This policy forms part of our Privacy Policy and Terms and Conditions, which you should also review.
1. What Are Cookies?
Cookies are small text files placed on your device (e.g., computer, smartphone, or tablet) when you visit the Website. They store information about your browsing activity, such as preferences or session details, to improve functionality and performance. We also use similar technologies, such as web beacons, pixel tags, and local storage, which serve comparable purposes.
2. Types of Cookies We Use
We categorize cookies based on their purpose and function:
2.1 Essential Cookies
- Purpose: These cookies are necessary for the Website to function properly, enabling core features like account login, game access, and secure transactions.
- Examples: Session cookies to maintain your login status, security cookies to protect against fraud.
- Consent: These cookies do not require your consent, as they are critical to providing the Services.
- Duration: Typically temporary, deleted when you close your browser (session cookies).
2.2 Performance Cookies
- Purpose: These cookies collect anonymized data about how users interact with the Website, helping us improve performance, fix errors, and optimize user experience.
- Examples: Analytics cookies to track page load times, visitor counts, or navigation patterns.
- Consent: Optional; you can disable these via our Cookie Consent Tool or browser settings.
- Duration: Persistent, stored for weeks to years unless deleted.
2.3 Personalization Cookies
- Purpose: These cookies remember your preferences, such as language settings, game favorites, or display options, to tailor your experience.
- Examples: Cookies that save your preferred currency or game filters.
- Consent: Optional; requires your consent.
- Duration: Persistent, stored until you clear them or they expire.
2.4 Marketing Cookies
- Purpose: These cookies track your browsing habits to deliver personalized advertisements or measure the effectiveness of promotional campaigns, both on our Website and third-party platforms.
- Examples: Cookies that display targeted ads for new games or bonuses based on your activity.
- Consent: Optional; requires your explicit consent.
- Duration: Persistent, stored until you opt out or they expire.
3. Third-Party Cookies
Some cookies are set by third-party service providers who assist with analytics, advertising, or other functions. For example:
- Analytics Providers: Tools like Google Analytics collect anonymized usage data to help us understand Website performance.
- Advertising Partners: Platforms that serve ads or track campaign success may place cookies to personalize content.
- Social Media Plugins: Features like "Share" buttons may use cookies to connect with your social media accounts.
These third parties have their own privacy policies, and we encourage you to review them. We only partner with reputable providers who adhere to applicable data protection laws.
4. How We Use Cookies
We use cookies to:
- Ensure the Website operates smoothly and securely (e.g., maintaining your session during gameplay).
- Analyze usage trends to improve functionality, design, and content.
- Personalize your experience by remembering your preferences and settings.
- Deliver relevant promotions or advertisements, if you’ve opted in.
- Comply with legal obligations, such as detecting fraudulent activity or verifying your location for regulatory purposes.
5. Legal Basis for Using Cookies
We use cookies based on the following legal grounds:
- Contractual Necessity: Essential cookies are required to provide the Services as outlined in our Terms and Conditions.
- Legitimate Interests: Performance and personalization cookies support our interest in improving the Website, provided this does not override your rights.
- Consent: Marketing cookies and certain personalization cookies are used only with your explicit consent, which you can withdraw at any time.
6. Managing Your Cookie Preferences
You can control how cookies are used through the following options:
6.1 Cookie Consent Tool
When you first visit the Website, our Cookie Consent Tool allows you to accept or decline non-essential cookies. You can revisit and update your preferences at any time via the "Cookie Settings" link in the Website footer.
6.2 Browser Settings
Most browsers let you block or delete cookies. For example:
- In Chrome, go to Settings > Privacy and Security > Cookies and Other Site Data.
- In Firefox, go to Options > Privacy & Security > Cookies and Site Data.
- In Safari, go to Preferences > Privacy > Cookies and Website Data.
Note that disabling essential cookies may prevent you from accessing certain features, such as logging in or playing games.
6.3 Do Not Track Signals
Some browsers send "Do Not Track" (DNT) signals. Because there is no universal standard for DNT, our Website does not currently respond to these signals, but you can manage cookies manually as described above.
7. Data Retention
Cookies are stored for varying durations:
- Session Cookies: Deleted when you close your browser.
- Persistent Cookies: Stored for a set period (e.g., days, months, or years) or until you delete them.
- Third-Party Cookies: Retention periods are determined by the third party’s policy, typically ranging from 30 days to two years.
You can clear cookies at any time through your browser settings, but this may reset your preferences or log you out.
8. Your Rights
As outlined in our Privacy Policy, you have rights regarding your personal data, including data collected via cookies. You may:
- Access or request details about the cookies we use.
- Object to non-essential cookies or withdraw consent for marketing cookies.
- Request deletion of data stored by cookies, subject to legal retention requirements.
To exercise these rights, contact our Data Protection Officer at [email protected]. We will respond within 30 days, or sooner if required by law.
9. Changes to This Cookies Policy
We may update this Cookies Policy to reflect changes in our practices, technology, or legal requirements. Updates will be posted on the Website, and significant changes may be communicated via email or account notifications. Your continued use of the Website after such changes constitutes your acceptance of the revised policy.
10. Contact Us
If you have questions or concerns about our use of cookies, please contact our Data Protection Officer:
- Email: [email protected]
- Postal Address: NV Entertainment Group Limited, 123 Gaming Street, Valletta, VLT 1234, Malta
If you are not satisfied with our response, you may contact the Malta Data Protection Authority or another relevant supervisory authority in your jurisdiction.